Terms and Conditions
You must carefully read the following conditions of contract and waiver of liability details
a) Booking Procedure: A completed booking form and the required deposit must be forwarded to the office account. The full balance is then due 60 days prior to departure. If the balance is not received by this date the booking will be deemed cancelled and cancellation fees applied.
Problem with booking?
Interested by one or more treks? To realize your dreams, we offer several ways to book your future trip.
To register yourselves:
- Select your trip
- Click on "Book This Program".
- Check for availability.
- Specify the number of participants, last names and first names as written on passport, address, phone numbers and e-mail addresses....
- Select any additional extension "Services +"
- Sign up for a travel insurance and a cancellation insurance.
- Agree to the booking conditions and the limitations of liability.
- Number or credit card number necessary for 30% down-payment for registration.
- You will automatically receive an invoice with an acknowledgement of your payment, which will be charged after validation of your file by an adventure travel adviser
Booking on line
On the internet, from Thamserku Trekking website, discover our destinations and make your choice, book and pay your trip online. Prepare your departure!
Advantages to Book On Line
- A fast reservation 24/24 and 7/7.
- Payment 100% protected.
By calling or faxing us at:
Phone (977 1 4354044 with extension 103) & Fax (977 1 4354323)
Advantages of Calling or Faxing:
Our travel advisers will be happy to answer all of your questions:
- will confirm that this trip is sure to go,
- will give you all the explanations you need,
- will check the availabilities of the desired individual lodging, extensions, extra services etc.
- will confirm the cost, will book your space.
By mail
Ready to pack your bags? Nothing simpler than registering by mail:
you just have to send us your booking form accompanied by the mentioned down-payment, check or money order accepted.
You will receive:
- the confirmation of your registration,
- the invoice,
- the formalities file to obtain your visa (if necessary),
a) Transfer of booking and amendment to booking
If you wish to change any bookings made on the original booking or transfer to another trip you must advise sales@thamserkutrekking.com or THAMSERKU TREKKING PVT. LTD in writing. Changes/transfers incur fees as follows;Amendment to original requested bookings – fee of $50.oo per person applies.
If you transfer to another trip which departs within 12 months of original booked departure, the following fees apply;
- between time of booking and 60 days prior to original booked departure - $100.00 fee plus any airline charge
- From 59 days of original booked departure date - cancellation fees will apply.
b) Cancellation fee
Should you cancel your booking you must notify THAMSERKU TREKKING PVT. LTD. in writing. On receipt of this written notice cancellation will be effected. If you cancel a booking any time prior to departure date we will forfeit your $500.00 deposit.
- If you cancel 60-30 days prior to departure we will forfeit 50% of total tour cost.
- If you cancel within 30 days prior to departure We will forfeit 100% of total tour cost.
c) Fitness and health requirement
We recommend all participants take regular exercise before their trip. For trekking trips we require that you undergo a medical examination and have a doctor complete our medical questionnaire to ascertain adequate fitness for the selected trek. If you suffer from severe heart, chest, muscular or respiratory disorders, are a severe asthmatic or have high blood pressure we strongly advise against joining a trek. Should your medical questionnaire indicate that your doctor does not deem you fit enough to undertake a trek we will refund your deposit in full. Your medical questionnaire must be completed and returned to this office before final documents can be issued.
d) Minimal numbers on groups which results in cancellation of a trip.
Should there be too few people on any trip to conduct that trip we reserve the right to cancel that trip. If we are unable to transfer you to another trip your deposit and any payments will be refunded in full.
e) Travel Insurance
Your trip cost does not include travel or personal insurance. However we INSIST you have adequate travel insurance cover for the duration of the trip. Proof of cover must be sent to this office before final documents will be issued.
f) Changes in trek/tour route or itinerary.
It may be necessary due to weather, local transport or various other reasons to make changes to your itinerary/route. THAMSERKU TREKKING PVT. LTD reserves the right to do so – at the discretion of the group leader. No refunds will be considered on the basis of itinerary/route changes.
g) Postponement or delay
We do not take any responsibility for any flight delays or schedule changes at any stage throughout the trip.
h) Airline responsibility
This contract booking form is not issued on behalf of any airline and does not make any commitment on their behalf in the course of the trip.
i) Trip cost
The quoted trip cost is accurate at time of booking and we do our utmost to maintain fair costs. However some matters are beyond our control and we reserve the right to increase our total trip cost up to time of departure as a result of major currency fluctuations, increased fuel costs, airport charges, increased airfares or increased local operator charges.
i) Group airfare
All airfares quoted for groups are based on group numbers and if you wish to deviate from the group booking your fare will be adjusted accordingly.
j) Items not included in trip costs (unless specifically mentioned) ;
- passport and visa charge
- airport departure taxes outside Australia
- meals not included in quoted itinerary and cost
- Personal items – laundry, postage, personal expenses, medical expenses on tour.
- Emergency evacuation charge
- Excess baggage charge
- Personal travel insurance
In signing this booking form I also acknowledge and confirm the following;
To: THAMSERKU TREKKING PVT. LTD and its various land management authorities who grant the licence to operate this trip being the Licensor.
- I am aware that your adventure trip, in addition to the usual dangers and risks inherent, has certain additional dangers and risks, some of which may include physical exertion for which I may not be prepared, weather conditions subject to sudden and unexpected change, remoteness from normal medical services, evacuation difficulties if I need evacuation.
- I accept all the inherent risks of the proposed adventure trip and the possibility of personal injury, death, property damage or loss there from.
- I acknowledge that the enjoyment and excitement of adventure travel is derived in part from the inherent risks incurred by travel and activity beyond the accepted safety of life at home or work, and that these inherent risks contribute to such enjoyment and excitement, being a reason for my participation.
- I agree that if I suffer any injury or illnesses THAMSERKU TREKKING PVT. LTD may, at my cost, arrange medical treatment and emergency evacuation services as they deem essential for my safety.
In entering into this agreement I am not relying on any oral, written or visual; representatives or statements by THAMSERKU TREKKING PVT. LTD or its staff or nay other inducement or coercion to join this trip, only my own free will.
- I confirm that I am over the age of 18 years and that I have read and understood the terms and conditions of this contract and this agreement prior to signing it and I agree that this agreement will be binding upon my heirs, next of kin, executors, administrators and successors.
P.O. Box 3124
Baluwatar-4, Gairidhara, Kathmandu, Nepal
t: +977 1 4000701 / 4000703 / 4000704
f: +977 1 4000702
e: info@thamserkutrekking.com